Question 1

Does my Visit and Shop Alameda Card expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Visit and Shop Alameda Card balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Visit and Shop Alameda Card or in the email you received or on your printed card.

Question 4

Can I use the same Visit and Shop Alameda Card at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Visit and Shop Alameda Card location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Visit and Shop Alameda Card work anywhere?

Accepted Answer

The card can only be used at participating Visit and Shop Alameda Card businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Visit and Shop Alameda Card is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Visit and Shop Alameda Card location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Visit and Shop Alameda Card for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Visit and Shop Alameda Card redeemed?

Accepted Answer

Save your Visit and Shop Alameda Card to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Visit and Shop Alameda Card is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Visit and Shop Alameda Card?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Visit and Shop Alameda Card, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Visit and Shop Alameda Card code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Alameda See Spot Run gift card balance here?

Accepted Answer

If you have a Visit and Shop Alameda Card that you used or plan to use at Alameda See Spot Run, you can check your balance on this page. Enter the 16-digit card number from your Visit and Shop Alameda Card email or printout. The Visit and Shop Alameda Card is accepted at Alameda See Spot Run and over 25 other local businesses in Alameda.

Question 13

Can I check my Almanac Beer Co. gift card balance here?

Accepted Answer

If you have a Visit and Shop Alameda Card that you used or plan to use at Almanac Beer Co., you can check your balance on this page. Enter the 16-digit card number from your Visit and Shop Alameda Card email or printout. The Visit and Shop Alameda Card is accepted at Almanac Beer Co. and over 25 other local businesses in Alameda.

Question 14

Can I check my Cleaner Carpets gift card balance here?

Accepted Answer

If you have a Visit and Shop Alameda Card that you used or plan to use at Cleaner Carpets, you can check your balance on this page. Enter the 16-digit card number from your Visit and Shop Alameda Card email or printout. The Visit and Shop Alameda Card is accepted at Cleaner Carpets and over 25 other local businesses in Alameda.

Question 15

Can I check my Dashe Cellars gift card balance here?

Accepted Answer

If you have a Visit and Shop Alameda Card that you used or plan to use at Dashe Cellars, you can check your balance on this page. Enter the 16-digit card number from your Visit and Shop Alameda Card email or printout. The Visit and Shop Alameda Card is accepted at Dashe Cellars and over 25 other local businesses in Alameda.

Question 16

Can I check my Malaya Botanicals gift card balance here?

Accepted Answer

If you have a Visit and Shop Alameda Card that you used or plan to use at Malaya Botanicals, you can check your balance on this page. Enter the 16-digit card number from your Visit and Shop Alameda Card email or printout. The Visit and Shop Alameda Card is accepted at Malaya Botanicals and over 25 other local businesses in Alameda.

Question 17

Can I check my THE MASSAGE CLINIC gift card balance here?

Accepted Answer

If you have a Visit and Shop Alameda Card that you used or plan to use at THE MASSAGE CLINIC, you can check your balance on this page. Enter the 16-digit card number from your Visit and Shop Alameda Card email or printout. The Visit and Shop Alameda Card is accepted at THE MASSAGE CLINIC and over 25 other local businesses in Alameda.

Question 18

Can I check my Bead Inspirations gift card balance here?

Accepted Answer

If you have a Visit and Shop Alameda Card that you used or plan to use at Bead Inspirations, you can check your balance on this page. Enter the 16-digit card number from your Visit and Shop Alameda Card email or printout. The Visit and Shop Alameda Card is accepted at Bead Inspirations and over 25 other local businesses in Alameda.

Question 19

Can I check my Daisy's gift card balance here?

Accepted Answer

If you have a Visit and Shop Alameda Card that you used or plan to use at Daisy's, you can check your balance on this page. Enter the 16-digit card number from your Visit and Shop Alameda Card email or printout. The Visit and Shop Alameda Card is accepted at Daisy's and over 25 other local businesses in Alameda.

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